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Octopus ITSM vs SolarWinds Service Desk

Octopus ITSM

6.7 #18 in IT Problem Management Software

About Octopus ITSM

SolarWinds Service Desk

6.7 #33 in IT Knowledge Base Software

About SolarWinds Service Desk
Octopus ITSMSolarWinds Service Desk
Free planNoNo
Free trialYes
Paid from$95/mo$39/mo
PlatformsAndroid, api, iOS, Web, WindowsAndroid, api, iOS, Web
Free planNoNo
Root-cause analysisYes
Known-error databaseYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes
Deployment optionscloud
SLA managementYes
IT asset managementYes
Approval workflowsYes
Knowledge baseYes
Employee portalYes
Asset managementYes
Single sign-onYes
Mobile appsYes
Paid from39 /mo

Listed together in Best IT Problem Management SoftwareBest CMDB Software