PagerDuty vs Request Tracker for Incident Response

PagerDuty

7.3 #4 in Alert Management Software

About PagerDuty

Request Tracker for Incident Response

4.9 #28 in Incident Management Software

About Request Tracker for Incident Response
PagerDutyRequest Tracker for Incident Response
Free planYesYes
Free trialYesYes
Paid from$233.33/mo$450/mo
Open sourceNoNo
PlatformsAndroid, api, iOS, self-hosted, Webapi, Linux, self-hosted, Web
Free planYesNo
Paid from21 /user/mo15 /user/mo
Escalation policiesYesYes
Audit logs—Yes

Both are listed in Best Incident Management Software. On Inferse, PagerDuty scores higher on our published basis.