PolyAI vs Zendesk AI Agents
| PolyAI | Zendesk AI Agents | |
|---|---|---|
| Free plan | No | |
| Paid from | $4.58/mo | |
| Platforms | api, Web | Web |
| Free plan | No | No |
| Supported channels | voice, webchat, SMS, WhatsApp | social, web, mobile, voice, email, messaging |
| Workflow actions | Yes | Yes |
| Human handoff | Yes | Yes |
| Voice support | Yes | Yes |
| Multilingual support | Yes | Yes |
| API access | Yes | Yes |
| Channels supported | voice, webchat, SMS, WhatsApp | social, web, mobile, voice, email, messaging |
| Paid from | 19 /mo |
Listed together in Best AI Customer Service AgentsBest AI Customer Service Software