ServiceNow ITSM vs Znuny

ServiceNow ITSM

5.0 #47 in IT Help Desk Software

About ServiceNow ITSM

Znuny

7.3 #2 in IT Knowledge Base Software

About Znuny
ServiceNow ITSMZnuny
Free planYes
Free trialYes
Paid from$374.92/mo
PlatformsAndroid, iOS, Webapi, Linux, self-hosted, Web
Free planNoYes
On-call schedulingYes
Escalation policiesYes
Status pagenone
Post-incident reviewsYes
Stakeholder updatesYes
SLA managementYes
Knowledge baseYes
Employee portalYes
Asset managementYes
Single sign-onYes
Approval workflowsYes
Mobile appsNo

Listed together in Best IT Help Desk SoftwareBest IT Problem Management SoftwareBest IT Incident Management Software