SolarWinds Service Desk vs ZServiceDesk

SolarWinds Service Desk

6.7 #33 in IT Knowledge Base Software

About SolarWinds Service Desk

ZServiceDesk

6.9 #8 in IT Problem Management Software

About ZServiceDesk
SolarWinds Service DeskZServiceDesk
Free planNo
Free trialYes
Paid from$39/mo
PlatformsAndroid, api, iOS, WebAndroid, api, iOS, Linux, macOS, self-hosted, Web, Windows
Free planNo
SLA managementYes
IT asset managementYes
Approval workflowsYes
Knowledge baseYes
Employee portalYes
Asset managementYes
Single sign-onYes
Mobile appsYes
Paid from39 /mo
Root-cause analysisYes
Known-error databaseYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes
Deployment optionshybrid

Listed together in Best IT Problem Management Software