ThePlatform Channel vs Trengo

ThePlatform Channel

4.9 #43 in Social Media Customer Service Software

About ThePlatform Channel

Trengo

7.0 #61 in Help desk software

About Trengo
ThePlatform ChannelTrengo
Free planNoNo
Free trialYes
Paid fromSGD 8/mo€299/mo
PlatformsiOS, WebAndroid, api, iOS, macOS, Web, Windows
Free planNoNo
Supported social channelsInstagram, Messenger
Workflow automationYes
Customer profilesYes
Shared inboxYes
Conversation routinground_robin
Included agent seats10 agents
Team collaborationYes
WhatsApp templatesYes

Listed together in Best Social Media Customer Service Software