AmmarAI Smart Inbox
Ranked in Social Customer Service Software ·Free plan· paid from $9.99/mo
About
AmmarAI Smart Inbox brings website chat, email, Instagram and Facebook messages, post comments, and WhatsApp into one threaded list. Its AI labels conversations by intent, urgency, sentiment, and language, and can draft replies in a business’s voice. Teams can choose whether replies go out automatically, require approval, or route selected topics to a person. Conversations can match existing contacts and link to deals, or be turned into leads, tasks, or CRM deals. Teams can assign or snooze threads, leave internal notes, and hand off conversations mid-thread. Reporting covers channel volume, response and resolution times, top intents, sentiment, and questions the AI could not answer. The service runs in a browser on desktop and mobile without installation. There is a permanent free plan with a monthly allowance; generation pauses when the allowance runs out until the next cycle or an upgrade. Paid plans are Starter at 9.99 USD per month, Professional at 29.99 USD per month, and Ultimate at 59.99 USD per month.
Who it is for
It suits e-commerce stores, small support teams, sales-led businesses, and agencies that need shared inbox and CRM workflows. Browser access supports desktop and mobile use without installation.
What is good
- Combines six named conversation channels in one list
- AI labels intent, urgency, sentiment, and language
- Supports reply approval and topic-based routing
- Threads can become leads, tasks, or CRM deals
- Reports response and resolution times
What to know first
- Free-plan generation pauses when its monthly allowance is used
- No mobile app is listed
Verdict
AmmarAI Smart Inbox combines channel handling, AI triage, team handoffs, and CRM actions in a browser-based inbox. The permanent free plan has a monthly allowance, while paid plans start at 9.99 USD per month.
Compared on social customer service software
- Free plan
- Yesammarai.com
- Unified social inbox
- Yesammarai.com
- Comment management
- Yesammarai.com
- Reply automation
- Yesammarai.com
- Team assignment
- Yesammarai.com
- Mobile app
- Noammarai.com
Facts
- Unified inbox
- The Smart Inbox brings website chat, email, Instagram and Facebook DMs, post comments, and WhatsApp into one threaded list.ammarai.com · 2 Oct 2026
- AI triage
- It labels intent, urgency, sentiment, and language, and can draft replies in the business’s voice.ammarai.com · 2 Oct 2026
- Reply controls
- Teams can allow automatic replies, require draft approval, or send selected topics directly to a person.ammarai.com · 2 Oct 2026
- CRM workflow
- Conversations can match existing contacts and link to deals, and users can turn a conversation into a lead, task, or CRM deal.ammarai.com · 2 Oct 2026
- Team collaboration
- Users can assign or snooze threads, add internal notes, and hand over conversations mid-thread.ammarai.com · 2 Oct 2026
- Reporting
- The inbox reports channel volume, response and resolution times, top intents, sentiment, and questions the AI could not answer.ammarai.com · 2 Oct 2026
- Intended users
- The maker identifies e-commerce stores, small support teams, sales-led businesses, and agencies as audiences for the inbox.ammarai.com · 2 Oct 2026
- Browser access
- AmmarAI runs in a browser on desktop and mobile without installation.ammarai.com · 2 Oct 2026
- Plan inclusion
- AmmarAI says every tool is included on every plan, with plans differing in allowances, file and document limits, model tiers, and team features.ammarai.com · 2 Oct 2026
- Free plan limits
- The free plan is permanent with a monthly allowance, and generation pauses when the allowance is reached until the next cycle or an upgrade.ammarai.com · 2 Oct 2026
- Privacy and model training
- AmmarAI says it does not sell personal data or use prompts and outputs to train its own or third-party providers’ models.ammarai.com · 2 Oct 2026
- Security
- The privacy policy says data is encrypted in transit with TLS and at rest by hosting providers, and production access is restricted, authenticated, and logged.ammarai.com · 2 Oct 2026
- Support
- The privacy policy directs privacy requests to [email protected] and says the company answers them within 30 days.ammarai.com · 2 Oct 2026
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Where it ranks on Inferse
Sources
- ammarai.com/ai-smart-inbox· checked 2 Oct 2026
- ammarai.com/faq· checked 2 Oct 2026
- ammarai.com/pricing· checked 2 Oct 2026
- ammarai.com/privacy· checked 2 Oct 2026