Cemantica

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

WeightsClosed

About

Cemantica is ranked #5 of 34 in customer experience management software on Inferse. It runs on API, Web. There is no free plan. A free trial is offered.

Compared on customer experience management software

Free plan: Nocemantica.com

Facts

Product: Cemantica describes itself as end-to-end Customer Experience software covering strategy through execution.cemantica.com · 3 Oct 2026
Journey management: Its Journey Value Management Platform combines journey design, orchestration, insights, feedback collection and value measurement.cemantica.com · 3 Oct 2026
AI features: Alex AI can generate journey maps, personas and improvement opportunities from data, while Alex AI Pro can answer questions and recommend next steps.cemantica.com · 3 Oct 2026
Journey analytics: The platform includes journey analytics, sentiment analysis, alerts and triggers, and ROI measurement.cemantica.com · 3 Oct 2026
Data integrations: Cemantica says it has more than 70 connectors, including Qualtrics, Medallia, Salesforce, Microsoft Dynamics 365, SurveyMonkey, Power BI, Snowflake and Jira.cemantica.com · 3 Oct 2026
API and imports: The company says data can be integrated through its API and web services or by importing Excel and CSV files.cemantica.com · 3 Oct 2026
Deployment: Cemantica describes its offering as a cloud based SaaS platform, with shared cloud instances for the trial and Starter tiers and private cloud instances for higher packages.cemantica.com · 3 Oct 2026
Security: Cemantica states that it is ISO 27001 certified and SOC 2 Type II certified.cemantica.com · 3 Oct 2026
Trial limit: The Enterprise trial page offers 21 days without a credit card, and the pricing page says the trial is for up to five users.cemantica.com · 3 Oct 2026
Support: The trial page directs product questions to [email protected], and the company says its CX specialists provide customer support and guidance.cemantica.com · 3 Oct 2026
Target customers: The company presents its platform for organizations managing customer experience across sectors including financial services, retail, healthcare, hospitality, professional services and technology.cemantica.com · 3 Oct 2026
Exports: Cemantica says journey maps can be exported in PDF, image and Excel formats with white label, high definition design.cemantica.com · 3 Oct 2026

Company

Headquarters: Francecemantica.com · 28 Sept 2026
Headquarters: Cemantica says it is headquartered in France and has offices across Europe and in the United States.cemantica.com · 3 Oct 2026