Best Certinia Customer Success Cloud Alternatives in 2026
Updated
20 platforms from customer success software ranked against Certinia Customer Success Cloud on the same published basis.
- 1Certinia Customer Success Cloud vs Custify
- 2Certinia Customer Success Cloud vs Customerscore.io
- 3Certinia Customer Success Cloud vs Planhat
- 5Certinia Customer Success Cloud vs Gainsight Customer Communities
- 6Certinia Customer Success Cloud vs SmartKarrot
- 7Certinia Customer Success Cloud vs Startdeliver
- 8Certinia Customer Success Cloud vs Successifier
- 9Certinia Customer Success Cloud vs Vitally
- 10Certinia Customer Success Cloud vs Akita
- 11Certinia Customer Success Cloud vs Mango CS
- 12Certinia Customer Success Cloud vs Skalin
- 13Certinia Customer Success Cloud vs EverAfter
- 14Certinia Customer Success Cloud vs SuccessGuardian
- 15Certinia Customer Success Cloud vs ClientSuccess
- 16Certinia Customer Success Cloud vs CSSignal
- 17Certinia Customer Success Cloud vs Klynk Orchestra
- 18Certinia Customer Success Cloud vs UserIQ
- 19Certinia Customer Success Cloud vs ZapScale
- 20Certinia Customer Success Cloud vs Velaris
- 21Certinia Customer Success Cloud vs ChurnZero
Certinia Customer Success Cloud alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Custify | 7.0 | No | — | API, Web |
| 2 | Customerscore.io | 6.9 | No | — | API, Web |
| 3 | Planhat | 6.9 | No | — | API, Web |
| 5 | Gainsight Customer Communities | 6.8 | No | — | API, Web |
| 6 | SmartKarrot | 6.8 | No | $1,250/mo | API, Web |
| 7 | Startdeliver | 6.8 | No | €795/mo | Android, API, iOS, Web |
| 8 | Successifier | 6.8 | No | $79/mo | API, Web |
| 9 | Vitally | 6.8 | No | — | API, Web |
| 10 | Akita | 6.7 | No | $49/mo | API, Web |
| 11 | Mango CS | 6.7 | No | — | Android, API, Browser, iOS, Web |
| 12 | Skalin | 6.7 | No | €58.25/mo | API, Web |
| 13 | EverAfter | 6.0 | Free plan | $200/mo | Web |
| 14 | SuccessGuardian | 5.5 | No | $75/mo | Web |
| 15 | ClientSuccess | 5.4 | No | — | Web |
| 16 | CSSignal | 5.4 | No | $129/mo | Web |
| 17 | Klynk Orchestra | 5.4 | No | — | — |
| 18 | UserIQ | 5.4 | No | — | Web |
| 19 | ZapScale | 5.4 | No | — | Web |
| 20 | Velaris | 5.3 | No | — | Web |
| 21 | ChurnZero | 5.2 | No | — | Web |
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Questions about Certinia Customer Success Cloud alternatives
What is the best alternative to Certinia Customer Success Cloud?
Custify, number 1 in customer success software with a score of 7.0 out of 10. The others here: Customerscore.io, Planhat, Gainsight Customer Communities and 16 more.
What is the best free alternative to Certinia Customer Success Cloud?
EverAfter is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.