Clootrack

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About

Clootrack is ranked #5 of 29 in customer interaction analytics software on Inferse. It runs on API, Self-hosted, Web. A free trial is offered.

Compared on customer interaction analytics software

Sentiment analysis: Yesclootrack.com
Interaction analytics: Yesclootrack.com
Feedback channels: omnichannelclootrack.com
Text analytics: Yesclootrack.com

Facts

Purpose: Clootrack is a Voice of the Customer analytics platform that analyzes customer conversations to uncover experience drivers and actionable insights.clootrack.com · 3 Oct 2026
Data sources: It combines online customer conversations with first-party data such as surveys, service calls, website or app feedback, and chatbots.clootrack.com · 3 Oct 2026
Analysis: Its patented unsupervised AI identifies themes and experience drivers without predefined taxonomies.clootrack.com · 3 Oct 2026
Reporting: Clootrack offers multi-level drill-down reporting, AI Decision Digests, dashboards, and a GenAI copilot.clootrack.com · 3 Oct 2026
Integrations: The site states it has 1,000+ integrations and names Salesforce, HubSpot, Zendesk, Freshdesk, Tableau, and Power BI among supported tools.clootrack.com · 3 Oct 2026
Data connections: Data can be connected through one-click integrations, APIs, SFTP, or custom pipelines.clootrack.com · 3 Oct 2026
Languages: Clootrack says it supports analysis in 95+ languages.clootrack.com · 3 Oct 2026
Security: The company states that it is GDPR-compliant and ISO 27001-certified, and its platform page also lists HIPAA and zero data retention.clootrack.com · 3 Oct 2026
Data handling: Clootrack says customer data is not stored beyond the contract period or used to train its AI models.clootrack.com · 3 Oct 2026
Deployment: The site offers SaaS and self-hosted deployment on the customer's Microsoft Azure cloud.clootrack.com · 3 Oct 2026
Trial: Clootrack offers a proof of concept tailored to customer goals with 30-day access before commitment.clootrack.com · 3 Oct 2026
Support: Clootrack describes a fully managed service in which data analysts handle setup, customization, and ongoing optimization at no extra cost.clootrack.com · 3 Oct 2026
Intended users: The platform is aimed at consumer brands, SaaS companies, management consultants, and private equity or hedge funds.clootrack.com · 3 Oct 2026
Company: Clootrack Software Labs Inc. lists its registered office in Claymont, Delaware, USA.clootrack.com · 3 Oct 2026