eGain Contact Center alternatives

Nearest on its board

1. 27
   SC

   ServiceNow Contact Centerservicenow.com
   4.3 APIOpenFree —
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2. 29
   MM

   Mitel MiContact Centermitel.com
   3.8 APIOpenFree —
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3. 26
   NC

   NICE CXonenice.com
   4.4 APIOpenFree From $110/mo
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4. 25
   OC

   Ozonetel CloudAgentozonetel.com
   4.4 APIOpenFree —
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5. 24
   TC

   Talkdesk CX Cloudtalkdesk.com
   4.8 APIOpenFree From $85/mo
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6. 23
   D

   Diabolocomdiabolocom.com
   4.8 APIOpenFree From $60/mo
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7. 22
   SC

   storm CONTACTcontentguru.com

   storm CONTACT is a cloud-based omnichannel customer experience solution that brings communications into a single queue for resolution by human or AI agents.

   5.1 APIOpenFree —
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8. 21
   BP

   Bright Pattern Contact Centerbrightpattern.com

   Bright Pattern describes its product as cloud contact center software for customer interactions across voice and digital channels.

   5.2 APIOpenFree —
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9. 20
   VH

   Vocalcom Hermes360vocalcom.com

   Hermes360 is Vocalcom’s omnichannel, AI-ready contact center solution for managing customer interactions and outbound campaigns.

   5.2 APIOpenFree —
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10. 19
    TO

    TCN Operatortcn.com

    TCN Operator is an integrated, AI-powered contact center platform combining omnichannel communications, compliance and data management, analytics, workforce…

    5.2 APIOpenFree —
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11. 18
    AC

    Alvaria Cloudalvaria.com

    Alvaria Cloud is a cloud contact center platform for interaction management, workforce optimization, and self-service applications.

    5.2 APIOpenFree —
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12. 17
    RA

    RingCX AI Workforce Managementringcentral.com

    RingCX AI Workforce Management helps contact centers plan staffing, manage schedule adherence, and support agents.

    5.3 APIOpenFree From $65/mo
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13. 16
    VL

    VCC Livevcc.live

    VCC Live describes itself as an AI-powered cloud contact center platform for managing customer communications.

    5.5 APIOpenFree From $50/mo
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14. 15
    FI

    Five9 Interaction Analyticsfive9.com

    Five9 Interaction Analytics analyzes captured voice and digital interactions to help understand customer experience and agent performance.

    5.5 APIOpenFree From $119/mo
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15. 14
    AE

    Avaya Experience Platformavaya.com

    Avaya Infinity connects systems, data, AI, and workflows so enterprises can orchestrate customer interactions and actions.

    5.5 APIOpenFree From $48/mo
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16. 13
    ZC

    Zoom Contact Centerzoom.com

    Zoom Contact Center is a cloud contact center that combines voice, video, chat, SMS, email, and social media on one connected platform.

    5.8 APIOpenFree From $69/mo
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17. 12
    O

    Odigoodigo.com

    Odigo is a European provider, operator, integrator and publisher of AI-driven contact center as a service software.

    5.9 APIOpenFree From €40/mo
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18. 11
    TF

    Twilio Flextwilio.com

    Twilio Flex is a flexible contact center that combines AI assistance and human agents.

    5.9 APIOpenFree From $150/mo
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19. 10
    GC

    Google Contact Center AI Platformcloud.google.com

    CCAI Platform is a cloud-native contact center service that queues and routes customer interactions across voice and digital channels.

    5.9 APIOpenFree —
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20. 9
    U

    UJETujet.cx

    UJET describes itself as a cloud contact center platform that unifies voice, chat, and mobile into contextual customer journeys.

    6.0 APIOpenFree From $65/mo
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