Odigo

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About

Odigo is ranked #9 of 126 in call center software on Inferse, made by Odigo (Boulogne-Billancourt, France). It runs on Android, API, iOS, Web. There is no free plan. A free trial is offered. Paid plans start at €40/mo.

Compared on call center software

Free plan: Noodigo.com
Outbound dialer: Yesodigo.com

Facts

Free plan: Noodigo.com · 23 Sept 2026
Outbound dialer: Yesodigo.com · 23 Sept 2026
Product: Odigo is a European provider, operator, integrator and publisher of AI-driven contact center as a service software.odigo.com · 30 Sept 2026
Channels: Its platform manages voice, email, chat, SMS/RCS, social networks and video interactions end to end.odigo.com · 30 Sept 2026
Omnichannel: Odigo Essential centralizes voice, email, chat, social networks and SMS in one application and provides a 360-degree view of interaction history.odigo.com · 30 Sept 2026
AI features: Odigo describes conversational and generative AI, sentiment and linguistic analysis, automation, and AI agent assistance for customer interactions.odigo.com · 30 Sept 2026
Integrations: Packaged CRM integrations include Salesforce, Microsoft Dynamics and Pega, and Odigo Cloud APIs connect CRM, ERP, UCaaS and workforce optimization tools.odigo.com · 30 Sept 2026
Security: The platform uses encryption, authentication and access segmentation mechanisms to protect data and interactions.odigo.com · 30 Sept 2026
Compliance: Odigo states that it complies with ISO 27001, ISO 9001, PCI DSS, HDS and RGPD requirements.odigo.com · 30 Sept 2026
Data hosting: Odigo says its sovereign cloud hosts customer data exclusively in Europe.odigo.com · 30 Sept 2026
Trial: The two-week Essential trial includes two agents, one supervisor, one administrator, voice, email, reporting and supervision.odigo.com · 30 Sept 2026
Audience and scale: Odigo Essential is presented for organizations with 5 to 500 consultants, while Odigo's broader platform targets deployments from 5 to more than 50,000 users.odigo.com · 30 Sept 2026
Deployment: Odigo says Essential can be deployed in about six weeks.odigo.com · 30 Sept 2026
Support: Odigo Customer Care is available 24 hours a day, seven days a week, year-round.odigo.com · 30 Sept 2026