Field Agent

Overview

Field Agent is a platform for assigning retail and online research tasks to shoppers and managing projects through an API. It suits brands and retailers that need field evidence, as well as adults seeking paid assignments. Its breadth of task types and API workflows is useful, but shopper earnings hinge on submission approval.

Key features

Shoppers can take on audits, surveys, Buy & Trys, ratings and reviews, Eye Spys, scavenger hunts, and mystery shops. They reserve a job, complete it, submit it for review, and receive cash after approval. That range gives shoppers different ways to participate; the downside is material: denied submissions are unpaid, and Field Agent says it does not use information from them.

Jobs include assignments at major retailers such as Walgreens, 7-Eleven, Dollar General, Albertsons, McDonald's, Best Buy, Kroger, Target, Kohl's, Publix, Costco, and CVS. The platform supports a shopper portal, assignment scheduling, multiple forms of evidence collection, shopper payments, and results analytics. It operates in the United States, Australia, Canada, Ecuador, Mexico, South Africa, Spain, and Great Britain, though country coverage alone does not ensure a nearby assignment.

For business teams, the API supports job creation, template management, project launches, and result retrieval, with optional webhooks. This provides a route to integrate assignment workflows and collected results into existing systems. Field Agent may use Plaid to connect a bank account and verify bank information, while Dwolla originates credit transfers to agents' financial-institution accounts. The company says transmission is protected by SSL encryption and that it does not sell users' personal information to others.

Pricing

The Field Agent App is free at 0.00 USD per free on Android or iOS. Users must be at least 18 years old. For shoppers, the free app is the entry point, but it does not guarantee earnings: payment follows approval, and denied submissions are not paid.

Field Agent is a paid service for organizations, with custom pricing. The API and project capabilities may suit teams coordinating field assignments, but teams should seek a quote for their expected scope before deciding whether the cost fits. A free shopper app should not be mistaken for a free business plan.

Platforms

Field Agent supports Android, iOS, web, and API access. Android and iOS serve shoppers completing jobs; the API supports organizational workflows, while web access rounds out the platform. The mobile shopper app is available on Android and iOS, and the stated age threshold is 18.

Who it's for

Field Agent is a fit for brands and retailers that need shopper-collected evidence across stores and online, particularly when they want to launch projects and retrieve results through an API. Its scheduling, evidence collection, and analytics capabilities support assignment operations, while optional webhooks may help teams connect project events to their own systems.

It is also suited to adults who want to complete retail assignments, provided they accept that payment is conditional on approval. It is less suitable for anyone under 18 or for shoppers who need guaranteed payment regardless of review outcome.

Pros and cons

• Pro: A broad mix of audits, surveys, mystery shops, and other task formats gives organizations flexibility in the kind of shopper input they collect.
• Pro: The API covers job creation, templates, project launches, and results, with optional webhooks, making it more useful to teams that need programmatic workflow access.
• Pro: The free Android and iOS app lowers the barrier for adult shoppers to participate.
• Con: Shoppers are paid only after approval; denied submissions earn nothing.
• Con: Business pricing is custom, so teams must request a quote rather than compare a published rate.
• Con: The 18+ requirement excludes younger participants.

Alternatives

Mystery Shopping Software is a category starting point for readers comparing options across the broader market.

Gigwalk is another paid platform with a free app and Android, iOS, web, and API support; individual Gigs pay $3 to $100 or more depending on the task. Consider it when that per-Gig payment framing better matches the work you want to pursue.

PRISM Mystery Shopping Platform is another paid option with Android, iOS, web, and API support.

Checker may suit teams seeking published monthly plans, including MS Popular at 50.00 EUR per month for 50 reviews, 1GB of lifetime storage, unlimited users, and unlimited devices, or MS Pro at 75.00 EUR per month for 75 reviews and 2GB of lifetime storage.

BeMyEye offers Compass Cloud, an image-recognition API for existing SFA tools, on a talk-to-sales basis; consider it when that specific integration focus fits better.

InspectWrk (formerly Inspectly360) has a 14-day free trial for one team, with a mobile app, AI photo and voice capture, a custom checklist builder, PDF reports, and a live dashboard. It may suit teams wanting to evaluate that checklist-and-report workflow before buying.

iSecretShop is a freemium alternative with a business platform priced through sales discussion.

Mystery Management is another paid option for Android, iOS, and web.

Shopmetrics NEXT is a paid Android, iOS, and web platform available by demo request.

Verdict

Choose Field Agent if your team needs varied shopper assignments paired with API access to launch projects and retrieve results, or if you are an adult comfortable with approval-based task payments. Look elsewhere if shoppers need payment certainty or your team requires a public business price before engaging.