Best Mystery Shopping Software in 2026
Updated
Mystery shopping software supports the coordination of visits and the collection of shopper findings. Compared on assignment scheduling, mobile shopper apps, and shopper portals, the entries show how shopper work and access are addressed. Evidence collection and report form builders help frame what can be gathered, while results analytics and shopper payments cover further parts of the process. Check free-plan availability and paid-from pricing alongside these capabilities. Gigwalk, Field Agent, and PRISM Mystery Shopping Platform are among the options to consider as you assess how you need to assign visits, capture reports, and manage shopper payments.
Mystery Shopping Software, one module each. A lit port is something its maker publishes; 6 of the 21 on this page have a public API.
- 01 Gigwalk API yesOSS not on recordFREE yesDOCS 7.4Free
- 02 Field Agent API yesOSS not on recordFREE yesDOCS 7.3Free
- 03 PRISM Mystery Shopping Platform API yesOSS not on recordFREE not on recordDOCS 6.9
- 04 Checker API yesOSS not on recordFREE not on recordDOCS 6.8€50/mo
- 05 BeMyEye API yesOSS not on recordFREE not on recordDOCS 6.7
- 06 InspectWrk (formerly Inspectly360) API yesOSS not on recordFREE not on recordDOCS 6.6$29/mo
- 07 Mitti Training API not on recordOSS not on recordFREE yesDOCS 5.9$2/mo
- 08 iSecretShop API not on recordOSS not on recordFREE not on recordDOCS 5.6
- 09 MobiAudit API not on recordOSS not on recordFREE not on recordDOCS 5.6
- 10 Mystery Management API not on recordOSS not on recordFREE not on recordDOCS 5.6
- 11 QSCheck API not on recordOSS not on recordFREE not on recordDOCS 5.5
- 12 Shopmetrics NEXT API not on recordOSS not on recordFREE not on recordDOCS 5.5
- 13 ClientSmart API not on recordOSS not on recordFREE not on recordDOCS 5.4$1.50/mo
- 14 KPI Mystery Shopping Platform API not on recordOSS not on recordFREE not on recordDOCS 5.4
- 15 MemberXP API not on recordOSS not on recordFREE not on recordDOCS 5.4
- 16 Qmoxi Retail API not on recordOSS not on recordFREE not on recordDOCS 5.4
- 17 Hyperspace API not on recordOSS not on recordFREE not on recordDOCS 5.3€55/mo
- 18 IntouchCheck API not on recordOSS not on recordFREE not on recordDOCS 5.3
- 19 Mebius API not on recordOSS not on recordFREE not on recordDOCS 5.3
- 20 Praemialis API not on recordOSS not on recordFREE not on recordDOCS 5.3$750/mo
- 21 GuestScope API not on recordOSS not on recordFREE not on recordDOCS 5.0
Compare all 21 in a table
| # | Platform | Score | Free plan | From | Free plan | Paid from | Shopper portal | Assignment scheduling |
|---|---|---|---|---|---|---|---|---|
| 1 | Gigwalk | 7.4 | Free plan | Free | — | — | Yes | Yes |
| 2 | Field Agent | 7.3 | Free plan | Free | — | — | Yes | Yes |
| 3 | PRISM Mystery Shopping Platform | 6.9 | No | — | — | — | Yes | Yes |
| 4 | Checker | 6.8 | No | €50/mo | No | — | Yes | Yes |
| 5 | BeMyEye | 6.7 | No | — | No | — | Yes | Yes |
| 6 | InspectWrk (formerly Inspectly360) | 6.6 | No | $29/mo | No | — | — | — |
| 7 | Mitti Training | 5.9 | Free plan | $2/mo | Yes | — | — | Yes |
| 8 | iSecretShop | 5.6 | No | — | Yes | — | — | Yes |
| 9 | MobiAudit | 5.6 | No | — | Yes | — | Yes | Yes |
| 10 | Mystery Management | 5.6 | No | — | — | — | Yes | Yes |
| 11 | QSCheck | 5.5 | No | — | — | — | — | Yes |
| 12 | Shopmetrics NEXT | 5.5 | No | — | — | — | Yes | Yes |
| 13 | ClientSmart | 5.4 | No | $1.50/mo | — | — | Yes | Yes |
| 14 | KPI Mystery Shopping Platform | 5.4 | No | — | No | — | Yes | Yes |
| 15 | MemberXP | 5.4 | No | — | — | — | Yes | Yes |
| 16 | Qmoxi Retail | 5.4 | No | — | — | — | Yes | Yes |
| 17 | Hyperspace | 5.3 | No | €55/mo | No | — | — | Yes |
| 18 | IntouchCheck | 5.3 | No | — | — | — | Yes | Yes |
| 19 | Mebius | 5.3 | No | — | No | — | Yes | Yes |
| 20 | Praemialis | 5.3 | No | $750/mo | No | 750 /mo | Yes | Yes |
| 21 | GuestScope | 5.0 | No | — | — | — | Yes | Yes |
Is your platform on this list?
Numbered spots on this list can be sponsored, and a sponsored row is labelled as paid.