IFS Enterprise Service Management

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IE5.3#101 of 128
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Ranked in ERP Software ·No free plan on record

About

IFS Enterprise Service Management is ranked #101 of 128 in ERP software on Inferse, made by IFS Enterprise Service Management (Linköping, Sweden). It runs on Android, iOS, Web, Windows.

Compared on ERP software

Non-IT departments
Yesifs.com
Service catalog
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Workflow automation
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Employee portal
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Knowledge base
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Asset management
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Deployment
bothifs.com

Facts

Employee self-service
Yesifs.com · 20 Sept 2026
Purpose
IFS ESM unifies internal service delivery across an organization and automates workflows to streamline operations and improve collaboration.ifs.com · 29 Sept 2026
Cross-department services
IFS describes ESM as extending service management beyond IT to functions such as HR, Facilities, and Finance.ifs.com · 29 Sept 2026
Service requests
IFS assyst centralizes service requests and support functions across IT and business departments.ifs.com · 29 Sept 2026
Automation
Built-in workflows automate repetitive tasks and approvals to accelerate service fulfillment.ifs.com · 29 Sept 2026
Analytics
The product provides real-time analytics and dashboards for service performance visibility.ifs.com · 29 Sept 2026
Configuration
IFS says no-code configuration and integrations support adaptation and deployment across business functions.ifs.com · 29 Sept 2026
IFS integrations
IFS ESM connects with IFS Cloud EAM for asset data, ERP for finance and HR, and FSM for field service.ifs.com · 29 Sept 2026
Case management
IFS Advanced Case Management connects field operations, technical support, and back-office teams with automation and handovers.ifs.com · 29 Sept 2026
Cloud security
IFS says its cloud service is hosted in Microsoft Azure, uses single-tenant environments, and includes encryption at rest and in transit.ifs.com · 29 Sept 2026
Certifications
IFS states it holds ISO/IEC 27001:2013 certification and SOC 1 Type II and SOC 2 Type II reports for IFS Cloud and IFS Success services.ifs.com · 29 Sept 2026
Service availability
IFS reports 99.99% cloud production service availability as a rolling 90-day average.ifs.com · 29 Sept 2026
Support
IFS says its Support Services provide monitoring, issue resolution, and ongoing improvement for ESM solutions.ifs.com · 29 Sept 2026
Intended users
IFS describes its software as serving businesses that manufacture, service, and manage complex assets.ifs.com · 29 Sept 2026

Company

Founded
1983ifs.com · 28 Sept 2026

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