Best IT Service Catalog Software in 2026
Updated
In short: Freshservice is ranked #1 of 14 as of 3 October 2026, ahead of GLPI and Vivantio. The best-ranked option with a free plan is Jira. The lowest first paid tier on this page is Jira at $7.91/mo.
14 IT service catalog software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
| # | Platform | Score | Why | From | Free plan | Paid from | Request portal | |
|---|---|---|---|---|---|---|---|---|
| 1 | Freshservice | 8.3 | RecognisedAPIDocumented | $19/mo | No | 19 /mo | — | View |
| 2 | GLPI | 8.3 | RecognisedAPIDocumented | €19/mo | Yes | — | — | View |
| 3 |  Vivantio | 7.9 | RecognisedAPIDocumented | $49/mo | No | 49 /mo | — | View |
| 4 | Jira | 7.4 | RecognisedAPIDocumented | $7.91/mo | — | — | — | View |
| 5 | HaloITSM | 6.9 | RecognisedAPIDocumented | $83333.33/mo | No | — | — | View |
| 6 | SysAid | 6.7 | RecognisedAPIDocumented | $89/mo | No | 89 /mo | — | View |
| 7 | InvGate Service Desk | 6.5 | RecognisedAPIDocumented | $41.67/mo | No | — | — | View |
| 8 | iTop | 6.3 | RecognisedAPIDocumented | Free | Yes | — | — | View |
| 9 | SymphonyAI IT Service Management | 6.2 | RecognisedAPIDocumented | — | — | — | — | View |
| 10 | EasyVista Service Manager | 5.6 | RecognisedAPIDocumented | — | No | — | — | View |
| 11 | TOPdesk | 5.5 | RecognisedAPIDocumented | — | No | — | — | View |
| 12 |  OTRS | 5.3 | RecognisedAPIDocumented | — | No | — | — | View |
| 13 | SolarWinds Service Desk | 5.3 | RecognisedAPIDocumented | $39/mo | No | 39 /mo | — | View |
| 14 | Automic Continuous Delivery Automation | 4.3 | RecognisedAPIDocumented | — | — | — | — | View |
Is your platform on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which IT service catalog software is ranked first on Inferse?
Freshservice is ranked #1 of 14 with a score of 8.3. GLPI is second and Vivantio third.
How many of these have a free plan?
2 of the 14 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Jira has the lowest first paid tier we found: $7.91/mo.
How is this list ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it. Paid placements never change a rank.