Business Operations·Standings

Experience Management Software

Experience management software gathers experience feedback, analyses text and supports follow-up actions; choose based on the domains, channels and workflows you need.

This board lets you compare free plans, starting prices, experience domains, feedback channels, text analytics, action workflows, deployment and listed integrations. The signal score is out of 10. Marks show whether a product has a public API, open-source code or a free tier.

• 26 platforms
• 12 with a public API on this page
• 4 with a free tier
• Checked 28 Sept 2026

1. #PlatformSignalPlugs inPrice
2. 1
   Q

   Qualtricsqualtrics.com
   7.3 APIOpenFree Free tier · from $420/mo
   →
3. 2
   CA

   Culture Ampcultureamp.com

   Employee survey tool with question branching, response insights, and an API.

   6.7 APIOpenFree —
   →
4. 3
   TE

   Tivian EFStivian.com

   Survey platform for creating and analyzing questionnaires, with branching, response analytics and API access.

   6.7 APIOpenFree —
   →
5. 4
   P

   Perceptyxperceptyx.com

   Perceptyx describes its People Activation System as connecting employee listening, learning, and workplace action to build workforce capability.

   6.7 APIOpenFree —
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6. 5
   WP

   Workday Peakon Employee Voiceworkday.com

   Employee survey software offers branching and custom branding through Android, iOS, web and API.

   6.7 APIOpenFree —
   →
7. 6
   S

   Sogolyticssogolytics.com

   Survey platform with API access and a free plan allowing 1,250 responses.

   6.7 APIOpenFree Free tier · from $99/mo
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8. 7
   Q

   QuestionProquestionpro.com

   Survey tool with branching and API access; its free plan covers 200 responses.

   6.6 APIOpenFree Free tier · from $83/mo
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9. 8
   S

   SurveySparrowsurveysparrow.com

   Survey platform on an API with branching and custom branding; free plan and 14-day trial.

   6.6 APIOpenFree Free tier
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10. 9
    N

    Netigatenetigate.net

    Online survey tool with an API and free trial; pricing is available on request.

    6.5 APIOpenFree —
    →
11. 10
    QE

    Questback Employee Experiencequestback.com

    Questback Employee Experience collects, analyzes and helps organizations act on employee feedback through surveys and related feedback workflows.

    6.2 APIOpenFree —
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12. 11
    P

    Pisanopisano.com

    Pisano is an end-to-end experience-management platform for collecting, analyzing and acting on customer feedback.

    5.8 APIOpenFree From $0.01/mo
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13. 12
    A

    Alidaalida.com

    Alida provides community-centered customer and employee research, feedback collection and insight analysis for product, marketing and experience decisions.

    5.5 APIOpenFree —
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14. 13
    SU

    Sprinklr Unified-CXM Platformsprinklr.com

    Customer experience platform combining marketing, sales, service, and related functions.

    5.5 APIOpenFree —
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15. 14
    K

    Keatextkeatext.ai

    Web-based text analysis combines reviews, NPS survey responses, and contact center tickets.

    5.5 APIOpenFree From $550/mo
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16. 15
    C

    Chattermillchattermill.com

    Web and API software that finds feedback patterns and builds reports with customer quotes and charts.

    5.2 APIOpenFree —
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17. 16
    E

    Effectoryeffectory.com

    Employee survey software for web and mobile, with API access; pricing is available on request.

    5.2 APIOpenFree —
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18. 17
    L

    Lucidyalucidya.com

    Lucidya describes its platform as an AI-native customer experience management suite for customer engagement and resolution.

    5.2 APIOpenFree From $125/mo
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19. 18
    W

    WorkTangoworktango.com

    WorkTango offers employee surveys and insights, recognition and rewards, and a bundled employee experience platform.

    5.2 APIOpenFree —
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20. 19
    PC

    PeopleMetrics CEM Platformpeoplemetrics.com

    Experience platform gathers feedback across channels and links it to business metrics.

    5.1 APIOpenFree —
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21. 20
    R

    Reputationreputation.com

    Review management software for web and mobile covering Google, Facebook, Yelp, and 130+ sites.

    5.1 APIOpenFree From $80/mo
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22. 21
    S

    SentiSumsentisum.com

    Web and API platform detects customer issues, explains churn, and can alert teams to emerging risks.

    5.0 APIOpenFree From $100,000/yr
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23. 22
    MV

    Mebius Voice of Customervoiceofcustomer.it

    Voice of Customer combines online reviews, in-store feedback, and staff feedback in a customer experience analytics platform.

    4.9 APIOpenFree —
    →
24. 23
    VE

    Verint Experience Managementverint.com

    Captures, analyzes, and acts on customer experience signals and feedback across channels to improve customer experience.

    4.8 APIOpenFree —
    →
25. 24
    E

    Enterpretenterpret.com

    Web and API platform that links customer signals to themes, issues, features, and business outcomes.

    4.7 APIOpenFree —
    →
26. 25
    FH

    Forsta HXforsta.com
    4.0 APIOpenFree —
    →

Places #1, #2, #3, #4, #5 on this board are open to sponsors. Take #1 · Other ways to advertise

How to choose

Which experience domains does it support?

Start with the experience domains you need to manage, then compare how the products describe coverage in that area.

Use the domain field alongside feedback channels and text analytics so the product matches the work you plan to do.

Which feedback channels does it need to handle?

Choose a product whose listed feedback channels match the ways people respond to your organisation.

Review the channel details with the text analytics field, since analysis options can affect how useful written feedback is.

Can it turn feedback into action workflows?

Action workflow support is the key comparison when feedback must lead to follow-up work.

Check how the workflow field is described, then compare it with the text analytics features you need for sorting and interpreting responses.

Which platforms does it need to run on?

Match deployment to your setup: the board covers web, API, iOS, Android and self-hosted options.

An API is a connection that lets other software exchange data. Check the API mark and listed integrations when the product must work with apps you already use.

What should I check about pricing?

Check the free-plan mark and the paid-from figure before comparing products. Pricing on request means you need a quote rather than a published starting price.

A free trial is different from a free plan: a trial gives temporary access, while a free plan is an ongoing no-cost tier.

Questions

What does experience management software do?

It collects experience feedback, analyses text and supports action workflows. Compare domains, channels, analytics and deployment to match your needs.

Which platforms are available for these tools?

The board includes web, API, iOS, Android and self-hosted deployment options. Check the platform field for a product’s supported setup.

Do experience management tools have free plans?

Use the free-plan mark to identify products with an ongoing no-cost tier. A free trial is a separate, temporary offer.

Can these products connect to other software?

Check the public API mark and listed integrations. An API lets other software exchange data with the experience management product.

How are experience management tools compared here?

The comparison covers free plan, paid from, experience domains, feedback channels, text analytics, action workflows, deployment and listed integrations.

Some top positions on this board can be paid placements, standing where they were sold. The facts on each platform are not for sale. How we rank · Disclosure