Mixdesk

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

WeightsClosed

About

Mixdesk is ranked #5 of 29 in lead routing software on Inferse. It runs on Android, API, iOS, Web. There is a free plan. A free trial is offered. Paid plans start at $49/mo.

Compared on lead routing software

Free plan: Yesmixdesk.com
Paid from: $49/momixdesk.com

Facts

Product: Mixdesk describes itself as an AI-powered customer engagement platform that unifies messaging, web chat and email in one shared workspace.mixdesk.com · 30 Sept 2026
AI agents: AI Agents answer from approved knowledge, qualify leads, take configured actions and hand conversations to a human with context.mixdesk.com · 30 Sept 2026
Channels: The listed supported channels include WhatsApp, Instagram, Facebook Messenger, TikTok Business, LINE, Telegram, web chat, in-app SDK and email.mixdesk.com · 30 Sept 2026
Languages: Mixdesk says its AI Agent can understand and reply across 27+ languages, with real-time two-way translation.mixdesk.com · 30 Sept 2026
Automation: Automation supports routing conversations to a team, agent or AI, automated follow-ups, broadcasts and team workflows.mixdesk.com · 30 Sept 2026
Integrations: The site lists Coze and Dify integrations, plus open APIs, SDKs and webhooks for connecting websites, apps and internal systems.mixdesk.com · 30 Sept 2026
Pricing limits: AI messages are metered separately from conversations, and third-party channel fees such as WhatsApp fees are billed separately by providers.mixdesk.com · 30 Sept 2026
Free trial: New workspaces receive a 3-day trial with Expert-level capabilities, 1,000 conversations, 100 translation characters and 100 gifted AI messages.mixdesk.com · 30 Sept 2026
Team pricing: Every plan includes unlimited teammates and has no per-seat fee.mixdesk.com · 30 Sept 2026
Security: The privacy policy says the company uses encryption, anonymization, access controls and security audits to protect user information.mixdesk.com · 30 Sept 2026
AI data handling: The privacy policy says conversation content used in features powered by OpenAI GPT may be sent to OpenAI for processing after the user gives explicit consent.mixdesk.com · 30 Sept 2026
Support: Mixdesk lists hands-on onboarding, workflow guidance, product training and ongoing support for complex deployments.mixdesk.com · 30 Sept 2026
Enterprise: Enterprise capabilities listed include private deployment options, a dedicated delivery and onboarding team, 24/7 priority support and SLAs.mixdesk.com · 30 Sept 2026
Intended users: Mixdesk describes its audience as global sales, support and ecommerce teams serving customers across channels and languages.mixdesk.com · 30 Sept 2026
Company: The site identifies Beautiful Interaction International Co., Limited as the company behind Mixdesk and says the Mixdesk global brand launched in 2024.mixdesk.com · 30 Sept 2026