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Pillar

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Ranked in Garage Door Software ·Free plan· paid from $39/mo

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About

Pillar is field service management software for trade businesses, combining scheduling, dispatch, estimates, invoicing, payments, and a customer portal. It supports 22 trades, including plumbing, HVAC, electrical, roofing, landscaping, and cleaning. Its calendar offers drag-and-drop scheduling, technician lanes, conflict warnings, and a panel for unscheduled jobs. Customers can approve and sign estimates online, then convert them to jobs without entering the details again. Technicians use a phone app for assigned jobs, checklists, photos, and signatures; it installs through a browser rather than an app store. Pillar integrates with QuickBooks Online, Google Calendar, and Stripe, and provides import presets for ServiceTitan, Housecall Pro, Jobber, FieldEdge, ServiceM8, Workiz, and Square. QuickBooks Online is supported, while Xero and Sage are marked as coming soon. The first person costs 0.00 USD per free, with monthly limits of 100 jobs, estimates, and invoices. Each additional person costs 39.00 USD per month. Accounts can export records to a spreadsheet.

Who it is for

Pillar suits trade businesses that need scheduling, estimates, invoicing, payments, and technician workflows in one system. Teams using QuickBooks Online or one of its listed import sources may find its integrations and presets relevant.

What is good

  • Supports 22 trades
  • Online estimate approval can convert to jobs
  • Integrates with QuickBooks Online, Google Calendar, and Stripe
  • Spreadsheet exports cover multiple record types
  • Additional person lifts monthly record caps

What to know first

  • Free first-person account caps jobs, estimates, and invoices at 100 monthly
  • Xero and Sage are not yet available
  • No SOC 2, ISO 27001, PCI, or HIPAA certification

Verdict

Pillar brings core field-service workflows together and includes mobile technician tools, integrations, and spreadsheet exports. The free first-person plan has monthly record caps, and Xero and Sage are not yet supported.

Compared on garage door software

Free plan
Yespillarfsm.com
Paid from
$39/user/mopillarfsm.com
Lead management
Yespillarfsm.com
Estimate builder
Yespillarfsm.com
Parts inventory
Yespillarfsm.com
Technician dispatch
Yespillarfsm.com
Payment processing
Yespillarfsm.com
Technician mobile app
Yespillarfsm.com

Facts

Product
Pillar is field service management software for trade businesses, combining scheduling, dispatch, estimates, invoicing, payments, and a customer portal.pillarfsm.com · 29 Sept 2026
Trades served
Pillar says it supports 22 trades, including plumbing, HVAC, electrical, roofing, landscaping, and cleaning.pillarfsm.com · 29 Sept 2026
Scheduling
Its calendar supports drag-and-drop scheduling, technician lanes, conflict warnings, and an unscheduled jobs panel.pillarfsm.com · 29 Sept 2026
Estimates and jobs
Customers can approve and sign estimates online, which can then become jobs without re-entering the details.pillarfsm.com · 29 Sept 2026
Technician app
Technicians can use a phone app for assigned jobs, checklists, photos, and signatures; Pillar installs from a browser rather than an app store.pillarfsm.com · 29 Sept 2026
Integrations
Pillar lists QuickBooks Online, Google Calendar, and Stripe integrations, and offers data import presets for seven platforms: ServiceTitan, Housecall Pro, Jobber, FieldEdge, ServiceM8, Workiz, and Square.pillarfsm.com · 29 Sept 2026
QuickBooks sync limit
QuickBooks Online is supported; Pillar says Xero and Sage are not yet available and are marked Coming Soon.pillarfsm.com · 29 Sept 2026
Security
Pillar describes company data isolation, role checks on each request, encrypted connections, and a 90-day audit log; it says it has no SOC 2, ISO 27001, PCI, or HIPAA certification.pillarfsm.com · 29 Sept 2026
Card data
Customer card entry is handled on Stripe's hosted payment page, and Pillar says card numbers never reach its servers.pillarfsm.com · 29 Sept 2026
Notable free limits
A one-person account is limited to 100 jobs, 100 estimates, and 100 invoices per month; those counts reset monthly and lift with a second person.pillarfsm.com · 29 Sept 2026
Data portability
Accounts can export customers, jobs, invoices, estimates, equipment, service agreements, price books, and technicians to a spreadsheet.pillarfsm.com · 29 Sept 2026
Support
Pillar says support messages receive an email reply within one business day, usually the same day.pillarfsm.com · 29 Sept 2026
Company
Pillar Software Solutions LLC is a Pennsylvania company founded in 2025 and built in Lancaster, Pennsylvania.pillarfsm.com · 29 Sept 2026

Company

Founded
2025pillarfsm.com · 28 Sept 2026
Headquarters
Lancaster, Pennsylvania, USApillarfsm.com · 28 Sept 2026

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Where it ranks on Inferse

Sources