Property Aura Tenant Portal

FREEyesDOCS4/5
PA5.4#213of 269
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Ranked in Property Management Software·Free plan·paid from $49.99/mo

About

Property Aura Tenant Portal is a browser-based self-service portal where tenants can submit maintenance requests and communicate with landlords. Requests can include photos, a High, Medium or Low priority, status tracking and a message thread. Tenant-landlord messaging includes history, read receipts, timestamps and real-time push notifications. Landlords can create secure onboarding links to share by email or SMS, after which tenants register and verify their identity. The portal connects tenant profiles with rent tracking and payment history, maintenance tracking and document storage. Property Aura says the portal uses bank-level encryption and secure authentication and is hosted on enterprise-grade infrastructure. It works in a browser on phones, tablets and desktops without a separate app download. Portal access is limited to the Pro plan, which costs 49.99 USD per month and includes unlimited properties, automated rent collection, unlimited document storage, Landlord AI Assistant, Research AI, priority email support, and data import and export. The free Basic plan supports one property but does not include portal access.

Who it is for

The portal suits small landlords managing 1–50 properties who want tenants to submit maintenance requests and message them online. It requires the Pro plan for tenant access.

What is good

  • Requests support photos, priorities and status tracking
  • Messaging includes read receipts and timestamps
  • Tenants can onboard through emailed or texted links
  • Works in browsers across phones, tablets and desktops

What to know first

  • Tenant Portal is Pro-only
  • Free Basic plan supports one property without portal access
  • No free trial is listed

Verdict

Property Aura Tenant Portal links tenant communication and maintenance requests with rent history and document storage. Landlords need Pro for portal access; the free Basic plan does not include it.

Compared on property management software

Free plan
Yespropertyaura.com
Paid from
$49.99/mopropertyaura.com

Facts

Purpose
The tenant portal is a self-service website for tenants to submit maintenance requests with photos and communicate with landlords.propertyaura.com · 29 Sept 2026
Maintenance requests
Tenants can attach photos, select High, Medium, or Low priority, track status, and communicate in a request thread.propertyaura.com · 29 Sept 2026
Messaging
The portal provides tenant-landlord messaging with message history, read receipts, timestamps, and real-time push notifications.propertyaura.com · 29 Sept 2026
Onboarding
Landlords generate a secure tenant onboarding link that can be shared by email or SMS, and tenants self-register and verify their identity.propertyaura.com · 29 Sept 2026
Platform connections
The portal connects tenant profiles, rent tracking and payment history, maintenance tracking, and document storage.propertyaura.com · 29 Sept 2026
Security
Property Aura says the portal uses bank-level encryption and secure authentication and is hosted on enterprise-grade infrastructure.propertyaura.com · 29 Sept 2026
Plan restriction
Tenant Portal is a Pro-only feature; the free plan supports one property without portal access.propertyaura.com · 29 Sept 2026
Who it is for
Property Aura describes its platform as built for small landlords managing 1–50 properties.propertyaura.com · 29 Sept 2026
Support
The Pro plan includes priority email support.propertyaura.com · 29 Sept 2026
Device access
Property Aura says it works in a web browser on phones, tablets, and desktops without requiring a separate mobile app download.propertyaura.com · 29 Sept 2026
Payment methods
Property Aura says it accepts major credit cards, debit cards, and ACH bank transfers through Stripe.propertyaura.com · 29 Sept 2026
Trial terms
The Basic plan is described as free forever for one property, with no credit card required and no time limit.propertyaura.com · 29 Sept 2026

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Sources