Runbook

Input—per 1M tokens

Output—per 1M tokens

Context—tokens

WeightsClosed

About

Runbook is ranked #34 of 60 in IT knowledge base software on Inferse. It runs on Web. There is no free plan. A free trial is offered. Paid plans start at $40/mo.

Compared on IT knowledge base software

Free plan: Norunbookapp.com
Internal employee portal: Yesrunbookapp.com
Runbook support: Yesrunbookapp.com
AI-powered search: Yesrunbookapp.com
Slack access: Yesrunbookapp.com
Single sign-on: Yesrunbookapp.com

Facts

Product: Runbook is a cloud-based manual and SOP platform that lets teams and AI read, follow, and execute documented processes.runbookapp.com · 2 Oct 2026
Manual editor: The online editor supports tables, images, PDFs, maps, and slides, with search, folders, and categories.runbookapp.com · 2 Oct 2026
Workflows: Forms inside manuals support conditional branching and can send submitted data to Google Sheets.runbookapp.com · 2 Oct 2026
AI support: Runbook describes itself as MCP-compliant for local and remote use, allowing AI to search manuals, summarize policies, and execute processes.runbookapp.com · 2 Oct 2026
Image annotation: Users can add text and callouts directly to uploaded images in the browser.runbookapp.com · 2 Oct 2026
Messaging: Forms can send tailored emails and push real-time updates to Slack or third-party apps.runbookapp.com · 2 Oct 2026
Publishing: Manuals can be kept internal for logged-in users or published on a custom domain as a branded help and documentation site.runbookapp.com · 2 Oct 2026
Security: The pricing table lists SAML single sign-on for Standard, Premium, and Enterprise, but not Starter.runbookapp.com · 2 Oct 2026
Trial: All features are free for 30 days, no credit card is required, and the site says users are never auto-charged after the trial.runbookapp.com · 2 Oct 2026
Billing: The site advertises 5% off annual billing and says prices exclude tax.runbookapp.com · 2 Oct 2026
Audience: The site names HR, customer support, IT, sales, operations, software development, maintenance, education, food service, hospitality, and construction teams as use cases.runbookapp.com · 2 Oct 2026
Support: The English site provides a Talk to us link to its support site for contact.runbookapp.com · 2 Oct 2026
Availability: The maker describes Runbook as a SaaS service that runs in a browser and says its manuals are mobile and tablet ready.runbookapp.com · 2 Oct 2026