Talkdesk Interaction & Quality Analytics alternatives

Nearest on its board

1. 18
   OC

   OpenText Contact Center Analyticsopentext.com
   4.1 APIOpenFree —
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2. 20
   BP

   Bazaarvoice Product Sentiment Insights APIbazaarvoice.com
   3.9 APIOpenFree —
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3. 17
   TC

   Twilio Conversation Intelligencetwilio.com
   4.3 APIOpenFree From $0.01/mo
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4. 16
   T

   Thematicgetthematic.com

   Thematic unifies surveys, tickets, calls, reviews, and social feedback into a traceable source of customer intelligence for enterprise CX teams.

   5.0 APIOpenFree From $25,000/yr
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5. 15
   S

   SentiSumsentisum.com

   SentiSum is an AI-native customer experience intelligence platform that unifies conversations and feedback to identify issues, their costs, and potential fixes.

   5.0 APIOpenFree From $100,000/yr
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6. 14
   C

   Cauliflowercauliflower.ai

   Cauliflower describes itself as an Insights Operating System that turns complex research data into dashboards, AI-supported explanations and reporting.

   5.2 APIOpenFree From €79/mo
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7. 13
   S

   Symantosymanto.com
   5.2 APIOpenFree —
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8. 12
   W

   Wonderflowwonderflow.ai

   Wonderflow unifies voice-of-customer data from customer feedback sources into structured insights for business decisions.

   5.2 APIOpenFree —
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9. 11
   S

   Sentimentosentimentoai.com

   Sentimento turns customer feedback into sentiment trends, key themes, and executive-ready summaries.

   5.4 APIOpenFree From $19/mo
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10. 10
    UR

    unitQ Researchprod.unitq.com

    unitQ Research runs AI-powered customer interviews at scale and synthesizes insights from them.

    5.4 APIOpenFree From $99/mo
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11. 9
    AA

    Affective AIaffectiveai.com

    Affective AI describes its product as real-time communication intelligence that guides conversations from the first word to the close.

    5.5 APIOpenFree From £99/mo
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12. 8
    C

    Crestacresta.com

    Cresta is an enterprise customer-experience AI platform unifying autonomous AI agents, real-time human-agent assistance, workflow automation and conversation…

    5.5 APIOpenFree From $150,000/yr
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13. 7
    RA

    RightResponse AIrightresponseai.com
    5.6 APIOpenFree From $10/mo
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14. 6
    S

    Sentrimentsentriment.com

    Sentriment analyzes reviews, tickets, surveys and sales calls, groups feedback into themes, and shows the monthly recurring revenue behind each theme.

    6.0 APIOpenFree Free tier · from €49/mo
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15. 5
    SA

    Symbl.aisymbl.ai

    Symbl.ai enables enterprises to build real-time AI agents, orchestrate multimodal experiences, and analyze voice, video, and chat conversations.

    6.1 APIOpenFree Free tier
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16. 4
    I

    InfoNgeninfongen.com

    InfoNgen is an enterprise text analytics, sentiment analysis and semantic search product that finds actionable insights in structured and unstructured data.

    6.2 APIOpenFree Free tier
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17. 3
    N

    Nextivanextiva.com

    Nextiva provides a cloud business communications and unified customer-experience platform combining VoIP, messaging, meetings, contact-center functions and…

    6.3 APIOpenFree From $15/mo
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18. 2
    NC

    NLP Cloudnlpcloud.com

    NLP Cloud provides hosted REST APIs for pre-trained and custom language and generative AI models.

    6.4 APIOpenFree Free tier · from $29/mo
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19. 1
    A

    Alchemeralchemer.com

    Alchemer is a feedback and data-collection platform for designing surveys, gathering customer and employee input, analyzing results and triggering follow-up…

    7.8 APIOpenFree Free tier · from $315/yr
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