Best IT Help Desk Software in 2026
Updated
48 IT help desk software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
48ranked
0free plans on this page
$0.68/molowest paid tier
5 Oct 2026last checked
IT Help Desk Software, one module each. A lit port is something its maker publishes; 0 of the 23 on this page have a public API.
- 26 TeamDynamix DEX API not on recordOSS not on recordFREE not on recordDOCS 5.5
- 27 Lansweeper API not on recordOSS not on recordFREE not on recordDOCS 5.4$199/mo
- 28 ALVAO IT Asset Management API not on recordOSS not on recordFREE not on recordDOCS 5.3$0.68/mo
- 29 Atomicwork API not on recordOSS not on recordFREE not on recordDOCS 5.3$1/mo
- 30 ManageEngine ServiceDesk Plus API not on recordOSS not on recordFREE not on recordDOCS 5.3$13/mo
- 31 Web Help Desk API not on recordOSS not on recordFREE not on recordDOCS 5.3$26.67/mo
- 32 BOSSDesk API not on recordOSS not on recordFREE not on recordDOCS 5.2$29/mo
- 33 Cireson Service Manager API not on recordOSS not on recordFREE not on recordDOCS 5.2
- 34 Znuny API not on recordOSS not on recordFREE not on recordDOCS 5.2
- 35 Marval MSM API not on recordOSS not on recordFREE not on recordDOCS 5.1
- 36 Rezolve.ai Employee Service Desk API not on recordOSS not on recordFREE not on recordDOCS 5.1
- 37 SupportPal API not on recordOSS not on recordFREE not on recordDOCS 5.1
- 38 UniDesk API not on recordOSS not on recordFREE not on recordDOCS 5.1
- 39 Zammad API not on recordOSS not on recordFREE not on recordDOCS 5.1
- 40 Alemba Service Manager API not on recordOSS not on recordFREE not on recordDOCS 5.0
- 41 EasyVista Self Help API not on recordOSS not on recordFREE not on recordDOCS 5.0
- 42 HaloITSM API not on recordOSS not on recordFREE not on recordDOCS 5.0
- 43 HelpMaster API not on recordOSS not on recordFREE not on recordDOCS 5.0
- 44 ServiceNow ITSM API not on recordOSS not on recordFREE not on recordDOCS 5.0
- 45 Track-It! API not on recordOSS not on recordFREE not on recordDOCS 5.0
- 46 NinjaOne API not on recordOSS not on recordFREE not on recordDOCS 4.9
- 47 Spiceworks Cloud Help Desk API not on recordOSS not on recordFREE not on recordDOCS 4.9
- 48 USU IT Service Management API not on recordOSS not on recordFREE not on recordDOCS 4.9
Compare all 23 in a table
| # | Platform | Score | Free plan | From | Free plan | Paid from | SLA management | Knowledge base |
|---|---|---|---|---|---|---|---|---|
| 26 | TeamDynamix DEX | 5.5 | No | — | No | — | Yes | Yes |
| 27 | Lansweeper | 5.4 | No | $199/mo | Yes | — | — | — |
| 28 | ALVAO IT Asset Management | 5.3 | No | $0.68/mo | No | — | Yes | Yes |
| 29 | Atomicwork | 5.3 | No | $1/mo | No | — | Yes | — |
| 30 | ManageEngine ServiceDesk Plus | 5.3 | No | $13/mo | Yes | — | Yes | Yes |
| 31 | Web Help Desk | 5.3 | No | $26.67/mo | No | — | Yes | Yes |
| 32 | BOSSDesk | 5.2 | No | $29/mo | No | 29 /user/mo | Yes | Yes |
| 33 | Cireson Service Manager | 5.2 | No | — | No | — | — | Yes |
| 34 | Znuny | 5.2 | No | — | Yes | — | Yes | Yes |
| 35 | Marval MSM | 5.1 | No | — | — | — | Yes | Yes |
| 36 | Rezolve.ai Employee Service Desk | 5.1 | No | — | No | — | — | Yes |
| 37 | SupportPal | 5.1 | No | — | No | — | Yes | Yes |
| 38 | UniDesk | 5.1 | No | — | — | — | Yes | Yes |
| 39 | Zammad | 5.1 | No | — | Yes | — | Yes | Yes |
| 40 | Alemba Service Manager | 5.0 | No | — | — | — | — | Yes |
| 41 | EasyVista Self Help | 5.0 | No | — | No | — | — | Yes |
| 42 | HaloITSM | 5.0 | No | — | No | — | Yes | Yes |
| 43 | HelpMaster | 5.0 | No | — | No | — | Yes | Yes |
| 44 | ServiceNow ITSM | 5.0 | No | — | No | — | — | — |
| 45 | Track-It! | 5.0 | No | — | No | — | Yes | Yes |
| 46 | NinjaOne | 4.9 | No | — | No | — | — | — |
| 47 | Spiceworks Cloud Help Desk | 4.9 | No | — | Yes | — | — | — |
| 48 | USU IT Service Management | 4.9 | No | — | — | — | — | Yes |
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