8x8 Contact Center vs Apache OpenMeetings

8x8 Contact Center

8.2 #3 in Call Center Software

About 8x8 Contact Center

Apache OpenMeetings

7.2 #3 in Video Conferencing Software

About Apache OpenMeetings
8x8 Contact CenterApache OpenMeetings
Free planYes
Free trialNo
Paid fromFree
PlatformsAndroid, api, iOS, macOS, Web, WindowsAndroid, api, iOS, Linux, macOS, self-hosted, Web, Windows
Free planYes
Max participants10,000 participants
Meeting recordingYes
Breakout roomsYes
Screen sharingYes
Supported platformsweb, Windows, macOS, iOS, Android, Chrome extension
Key integrationsGoogle Calendar, Microsoft Office 365, YouTube
Inbound callingYes
Outbound dialerYes
IVR builderYes
Digital channel scopeomnichannel
Workforce managementYes
Paid from99 /mo
Channels supportedSMS, WhatsApp, RCS, Viber, LINE, Zalo, voice, video
Pricing modelpayg
Programmable voiceYes
Programmable messagingYes
Programmable videoYes
SDK platformsiOS, Android
Phone number supportYes
Maximum participants10,000 participants
Diagramming toolsYes
Video meetingsYes
App availabilityweb + mobile

Listed together in Best Video Conferencing SoftwareBest Secure Video Conferencing Software