8x8 Contact Center vs OpenTalk

8x8 Contact Center

8.2 #3 in Call Center Software

About 8x8 Contact Center

OpenTalk

7.2 #5 in Secure Video Conferencing Software

About OpenTalk
8x8 Contact CenterOpenTalk
Free planYes
Paid from$6.25/mo
PlatformsAndroid, api, iOS, macOS, Web, WindowsAndroid, api, iOS, Linux, macOS, self-hosted, Web, Windows
Free planYesYes
Maximum participants10,000 participants50 participants
Inbound callingYes
Outbound dialerYes
IVR builderYes
Digital channel scopeomnichannel
Workforce managementYes
Paid from99 /mo
Channels supportedSMS, WhatsApp, RCS, Viber, LINE, Zalo, voice, video
Pricing modelpayg
Programmable voiceYes
Programmable messagingYes
Programmable videoYes
SDK platformsiOS, Android
Phone number supportYes
Max participants10,000 participants
Meeting recordingYescloud
Breakout roomsYes
Screen sharingYes
Supported platformsweb, Windows, macOS, iOS, Android, Chrome extensionweb, Windows, macOS, Linux, iOS, Android
Key integrationsGoogle Calendar, Microsoft Office 365, YouTube
End-to-end encryptionNo
Self-hostingYes
Single sign-onYes

Listed together in Best Secure Video Conferencing Software