8x8 Contact Center vs Plivo Voice API

8x8 Contact Center

8.2 #3 in Call Center Software

About 8x8 Contact Center

Plivo Voice API

6.6 #19 in Communications Platforms as a Service

About Plivo Voice API
8x8 Contact CenterPlivo Voice API
Free planNo
Free trialYes
Paid from$0.01/mo
PlatformsAndroid, api, iOS, macOS, Web, WindowsAndroid, api, iOS, Web
Free planYesNo
Paid from99 /mo
Channels supportedSMS, WhatsApp, RCS, Viber, LINE, Zalo, voice, video
Pricing modelpayg
Programmable voiceYes
Programmable messagingYes
Programmable videoYes
SDK platformsiOS, Android
Phone number supportYesYes
Inbound callingYesYes
Outbound dialerYes
IVR builderYes
Digital channel scopeomnichannel
Workforce managementYes
Maximum participants10,000 participants
Max participants10,000 participants
Meeting recordingYes
Breakout roomsYes
Screen sharingYes
Supported platformsweb, Windows, macOS, iOS, Android, Chrome extension
Key integrationsGoogle Calendar, Microsoft Office 365, YouTube
Outbound callingYes
SIP supportYes
Call recordingYes
Concurrent call limit50 calls
SDK languagesPython, Node.js, Ruby, PHP, Java, .NET, Go

Listed together in Best Communications Platforms as a Service