8x8 Contact Center vs Sigma Dialer

8x8 Contact Center

8.2 #3 in Call Center Software

About 8x8 Contact Center

Sigma Dialer

5.4 #101 in Call Center Software

About Sigma Dialer
8x8 Contact CenterSigma Dialer
PlatformsAndroid, api, iOS, macOS, Web, WindowsWeb
Free planNo
Inbound callingYesYes
Outbound dialerYesYes
IVR builderYesYes
Digital channel scopeomnichannelvoice_only
Workforce managementYes
Paid from99 /mo
Channels supportedSMS, WhatsApp, RCS, Viber, LINE, Zalo, voice, video
Pricing modelpayg
Programmable voiceYes
Programmable messagingYes
Programmable videoYes
SDK platformsiOS, Android
Phone number supportYes
Maximum participants10,000 participants
Max participants10,000 participants
Meeting recordingYes
Breakout roomsYes
Screen sharingYes
Supported platformsweb, Windows, macOS, iOS, Android, Chrome extension
Key integrationsGoogle Calendar, Microsoft Office 365, YouTube

Listed together in Best Call Center Software