8x8 Contact Center vs TCN Operator

8x8 Contact Center

8.2 #3 in Call Center Software

About 8x8 Contact Center

TCN Operator

5.3 #100 in Call Center Software

About TCN Operator
8x8 Contact CenterTCN Operator
PlatformsAndroid, api, iOS, macOS, Web, Windows
Free planNoNo
Inbound callingYesYes
Outbound dialerYesYes
IVR builderYesYes
Digital channel scopeomnichannelomnichannel
Workforce managementYesYes
Paid from99 /mo
Channels supportedSMS, WhatsApp, RCS, Viber, LINE, Zalo, voice, video
Pricing modelpayg
Programmable voiceYes
Programmable messagingYes
Programmable videoYes
SDK platformsiOS, Android
Phone number supportYes
Maximum participants10,000 participants
Max participants10,000 participants
Meeting recordingYes
Breakout roomsYes
Screen sharingYes
Supported platformsweb, Windows, macOS, iOS, Android, Chrome extension
Key integrationsGoogle Calendar, Microsoft Office 365, YouTube

Listed together in Best Call Center Software