Amazon Connect vs Luware Nimbus

Amazon Connect

8.4 #1 in Call Center Software

About Amazon Connect

Luware Nimbus

7.0 #18 in Call Center Software

About Luware Nimbus
Amazon ConnectLuware Nimbus
Free planNoNo
Free trialYesYes
Paid from—$85/mo
Open sourceNoNo
PlatformsAndroid, api, iOS, WebAndroid, api, iOS, Web
Free planNoNo
Inbound callingYes—
Outbound dialerYesYes
IVR builderYes—
Digital channel scopeomnichannel—
Workforce managementYes—

Both are listed in Best Call Center Software, Best Omnichannel Contact Center Software. On Inferse, Amazon Connect scores higher on our published basis.