Atera vs Freshservice

Atera

6.7 #8 in IT Help Desk Software

About Atera

Freshservice

8.2 #5 in IT Asset Management Software

About Freshservice
AteraFreshservice
Free planNoNo
Free trialYesYes
Paid from—$19/mo
Open sourceNoNo
PlatformsAndroid, api, iOS, Linux, macOS, Web, WindowsAndroid, api, iOS, Web
Free planNoNo
SLA management—Yes
Knowledge base—Yes
Employee portal—Yes
Asset management—Yes
Single sign-on—Yes
Approval workflows—Yes
Mobile apps—Yes

Both are listed in Best IT Help Desk Software. On Inferse, Freshservice scores higher on our published basis.