Enthu.AI vs Squaretalk Contact Center Analytics
Squaretalk Contact Center Analytics
5.5 #95 in Call Center Software
About Squaretalk Contact Center Analytics| Enthu.AI | Squaretalk Contact Center Analytics | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | |
| Paid from | $59/mo | $25/mo |
| Platforms | Web | Windows |
| Free plan | No | No |
| Coaching workflows | Yes | |
| AI-assisted scoring | Yes | |
| Calibration tools | Yes | |
| Compliance reviews | Yes | |
| QA channels | omnichannel | |
| Included agents | 25 agents | |
| Paid from | 25 /user/mo | |
| Real-time monitoring | Yes | |
| Speech analytics | Yes | |
| Sentiment analysis | Yes | |
| Service-level reporting | Yes | |
| Data retention | 12 months | |
| Dialing modes | predictive, random, dynamic dialing by country and area code | |
| CRM integrations | Zoho CRM, Zoho Desk, Zoho SalesIQ, Zoho Recruit, Salesforce, Freshworks, Pipedrive | |
| Local presence | Yes | |
| Call recording | Yes | |
| Browser calling | Yes | |
| Desktop app | Yes | |
| SIP support | Yes |
Listed together in Best Contact Center Analytics Software