Enthu.AI

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About

Enthu.AI is ranked #12 of 29 in contact center analytics software on Inferse. It runs on Web. There is no free plan. A free trial is offered. Paid plans start at $59/mo.

Compared on contact center analytics software

Free plan: Noenthu.ai
Coaching workflows: Yesenthu.ai
AI-assisted scoring: Yesenthu.ai
Calibration tools: Yesenthu.ai
Compliance reviews: Yesenthu.ai
QA channels: omnichannelenthu.ai
Included agents: 25 agentsenthu.ai

Facts

Product: Enthu.AI describes itself as an agentic AI platform for contact center intelligence that automates workflows from QA to CSAT monitoring and real-time assistance.enthu.ai · 29 Sept 2026
Transcription and summaries: It transcribes conversations with speaker labels and timestamps, then generates summaries with key points and next steps.enthu.ai · 29 Sept 2026
AI scoring: Calls are scored using AI across parameters such as empathy, compliance, and script adherence.enthu.ai · 29 Sept 2026
QA coverage: The pricing page lists AI-enabled scoring and 100% QA coverage for monitoring and scoring conversations.enthu.ai · 29 Sept 2026
Supported languages: The pricing page says automatic language detection is available and Enthu.AI works for English and Spanish.enthu.ai · 29 Sept 2026
GenAI: The aiQ++ tier lists GenAI-powered conversation scans and configurable questions for GenAI responses.enthu.ai · 29 Sept 2026
Integrations: The pricing page advertises 30+ integrations; the homepage names NICE CXone, Five9, Salesforce, and RingCentral.enthu.ai · 29 Sept 2026
HubSpot integration: Enthu.AI describes a native HubSpot integration for viewing call intelligence within the CRM.help.enthu.ai · 29 Sept 2026
PII redaction: The pricing page lists automatic redaction of 16+ PII parameters across audio and transcripts.enthu.ai · 29 Sept 2026
Security: The security page states that data is encrypted at rest and in transit with AES-256 and that Enthu.AI meets SOC 2 Type II and GDPR frameworks.enthu.ai · 29 Sept 2026
Infrastructure: The security page says Enthu.AI is hosted on Google Cloud Platform and uses role-based access controls and multifactor authentication.enthu.ai · 29 Sept 2026
Support: Paid plans include guided onboarding, priority support, a single point of contact, and a dedicated account manager.enthu.ai · 29 Sept 2026
Trial: The pricing page offers a 14-day trial of the fully functional plan with no credit card required.enthu.ai · 29 Sept 2026
Company offices: The contact page lists offices in Middletown, Delaware, and Mohali, Punjab, India.enthu.ai · 29 Sept 2026