Exotel Contact Center vs Sinch APIs
| Exotel Contact Center | Sinch APIs | |
|---|---|---|
| Free plan | No | |
| Platforms | Android, api, iOS, self-hosted, Web | Android, iOS, Web |
| Free plan | No | No |
| IVR | Yes | |
| Deployment | cloud | |
| Channel coverage | omnichannel | |
| Outbound dialer | Yes | |
| Call recording | Yes | |
| Supervisor tools | Yes | |
| Channels supported | SMS, MMS, RCS, WhatsApp, Facebook Messenger, Instagram, Viber, Telegram, KakaoTalk, LINE, WeChat, Sinch Chat, push notifications, email, voice, video | |
| Pricing model | payg | |
| Programmable voice | Yes | |
| Programmable messaging | Yes | |
| Programmable video | Yes | |
| SDK platforms | iOS, Android, JavaScript (Web) | |
| Phone number support | Yes |
Listed together in Best Communications Platforms as a Service