Faveo Helpdesk vs SolarWinds Service Desk
| Faveo Helpdesk | SolarWinds Service Desk | |
|---|---|---|
| Free plan | No | |
| Free trial | Yes | |
| Paid from | $7.20/mo | $39/mo |
| Platforms | api | Android, api, iOS, Web |
| Free plan | Yes | No |
| Paid from | $7.20/user/mo | 39 /mo |
| Shared inbox | Yes | |
| SLA management | Yes | Yes |
| Help center | Yes | |
| Ticket automation | Yes | |
| Customer portal | Yes | |
| API access | Yes | |
| Included agent seats | 2 | |
| Single sign-on | Yes | |
| IT asset management | Yes | |
| Approval workflows | Yes | |
| Knowledge base | Yes | |
| Employee portal | Yes | |
| Asset management | Yes | |
| Mobile apps | Yes |
Listed together in Best IT Knowledge Base Software