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Five9 Contact Center Software vs Five9 Interaction Analytics

Five9 Contact Center Software

Five9

4.9 #39 in Social Media Customer Service Software

About Five9 Contact Center Software

Five9 Interaction Analytics

6.7 #11 in Social Media Customer Service Software

About Five9 Interaction Analytics
Five9 Contact Center SoftwareFive9 Interaction Analytics
Free planNo
Paid from$119/mo
PlatformsWebapi, Web
Real-time monitoringYesYes
Speech analyticsYesYes
Sentiment analysisYesYes
Quality scorecardsYesYes
Rewards catalogYes
Challenge schedulingYes
Leaderboard scopeindividual
Core mechanicspoints, badges, goals, challenges, rewards
Single sign-onYes

Listed together in Best Social Media Customer Service SoftwareBest Contact Center Workforce Management SoftwareBest Contact Center Analytics SoftwareBest Call Center Workforce Management Software