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Five9 Contact Center Software vs Front

Five9 Contact Center Software

Five9

4.9 #38 in Social Media Customer Service Software

About Five9 Contact Center Software

Front

8.0 #3 in Email clients

About Front
Five9 Contact Center SoftwareFront
Free planNo
Paid from$25/mo
PlatformsWebapi
Real-time monitoringYes
Speech analyticsYes
Sentiment analysisYes
Quality scorecardsYes
Free planNo
Paid from25 /user/mo
SLA managementYes
Shared inboxYes
Help centerYes
Ticket automationYes
Customer portalYes
API accessYes
Included agent seats10

Listed together in Best Social Media Customer Service Software