Genesys Cloud CX vs Luware Nimbus

Genesys Cloud CX

6.9 #24 in Call Center Software

About Genesys Cloud CX

Luware Nimbus

7.0 #22 in Call Center Software

About Luware Nimbus
Genesys Cloud CXLuware Nimbus
Free planNoNo
Free trialNoYes
Paid from$75/mo$85/mo
Open sourceNoNo
PlatformsWeb, Windows, macOS, iOS, AndroidAndroid, api, iOS, Web
Free planNoNo
Paid from$75/user/mo—
Inbound callingYes—
Outbound dialerYesYes
IVR builderYes—
Workforce managementYes—

Both are listed in Best Call Center Software, Best Omnichannel Contact Center Software. On Inferse, Luware Nimbus scores higher on our published basis.