incident.io vs InvGate Service Desk
| incident.io | InvGate Service Desk | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | Yes | |
| Paid from | $15/mo | $41.67/mo |
| Platforms | Android, api, iOS, macOS, Web | api, Linux, self-hosted, Web, Windows |
| Free plan | Yes | No |
| Paid from | 15 /user/mo | |
| On-call scheduling | Yes | |
| Escalation policies | Yes | |
| Status page | advanced | |
| Post-incident reviews | Yes | |
| Stakeholder updates | Yes | |
| ChatOps incident actions | Yes | |
| SLA management | Yes | |
| IT asset management | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Approval workflows | Yes | |
| Employee portal | Yes | |
| Single sign-on | Yes | |
| Mobile apps | Yes | |
| Root-cause analysis | Yes | |
| Known-error database | Yes | |
| Workaround tracking | Yes | |
| Incident linking | Yes | |
| Permanent-fix tracking | Yes |
Listed together in Best IT Incident Management Software