InvGate Service Desk vs Zoho Desk

InvGate Service Desk

6.7 #30 in IT Knowledge Base Software

About InvGate Service Desk

Zoho Desk

8.8 #3 in Help desk software

About Zoho Desk
InvGate Service DeskZoho Desk
Free planNoYes
Free trialYes
Paid from$41.67/mo₹420/mo
Platformsapi, Linux, self-hosted, Web, Windowsapi
Free planNoYes
SLA managementYesYes
IT asset managementYes
Knowledge baseYes
Asset managementYes
Approval workflowsYes
Employee portalYes
Single sign-onYes
Mobile appsYes
Root-cause analysisYes
Known-error databaseYes
Workaround trackingYes
Incident linkingYes
Permanent-fix trackingYes
Customer portalYes
Shared inboxYes
Help centerYes
Ticket automationYes
API accessYes
Included agent seats3

Listed together in Best IT Knowledge Base SoftwareBest Customer Self-Service Software