IT Portal vs SolarWinds Service Desk
| IT Portal | SolarWinds Service Desk | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | $14/mo | $39/mo |
| Platforms | Android, api, iOS, self-hosted, Web | Android, api, iOS, Web |
| Free plan | No | No |
| Paid from | 9 /user/mo | 39 /mo |
| Internal employee portal | Yes | |
| Runbook support | Yes | |
| AI-powered search | Yes | |
| Microsoft Teams access | Yes | |
| Single sign-on | Yes | Yes |
| SSO support | Yes | |
| SLA management | Yes | |
| IT asset management | Yes | |
| Approval workflows | Yes | |
| Knowledge base | Yes | |
| Employee portal | Yes | |
| Asset management | Yes | |
| Mobile apps | Yes |
Listed together in Best IT Knowledge Base Software