iTop vs Runbook

iTop

7.2 #4 in IT Knowledge Base Software

About iTop

Runbook

5.3 #36 in IT Knowledge Base Software

About Runbook
iTopRunbook
Free planYesNo
Free trialNoYes
Paid fromFree$40/mo
Open sourceNoNo
Platformsapi, Linux, macOS, self-hosted, Web, WindowsWeb
Free planYesNo
Internal employee portal—Yes
Runbook support—Yes
AI-powered search—Yes
Slack access—Yes
Single sign-on—Yes

Both are listed in Best IT Knowledge Base Software. On Inferse, iTop scores higher on our published basis.