iTop vs Xurrent ITSM

iTop

7.2 #4 in IT Knowledge Base Software

About iTop

Xurrent ITSM

6.7 #26 in IT Knowledge Base Software

About Xurrent ITSM
iTopXurrent ITSM
Free planYesNo
Free trialNoNo
Paid fromFree—
Open sourceNoNo
Platformsapi, Linux, macOS, self-hosted, Web, Windowsapi, Web
Free planYesNo
Internal employee portal—Yes
Runbook support—Yes
AI-powered search—Yes
Slack access—Yes
Microsoft Teams access—Yes
Single sign-on—Yes

Both are listed in Best IT Knowledge Base Software. On Inferse, iTop scores higher on our published basis.