Marval MSM vs USU IT Service Management
| Marval MSM | USU IT Service Management | |
|---|---|---|
| Platforms | api, self-hosted, Web | Web |
| Knowledge base | Yes | Yes |
| Asset management | Yes | Yes |
| Risk assessment | Yes | |
| Change audit trail | Yes | |
| SLA management | Yes | |
| Employee portal | Yes | Yes |
| Single sign-on | Yes | |
| Approval workflows | Yes | |
| Non-IT departments | Yes | |
| Service catalog | Yes | |
| Workflow automation | Yes | |
| Deployment | both |
Listed together in Best IT SLA Management SoftwareBest IT Help Desk SoftwareBest IT Change Management SoftwareBest Enterprise Service Management Software