Medal Social Inbox vs Zoho Desk
| Medal Social Inbox | Zoho Desk | |
|---|---|---|
| Free plan | No | Yes |
| Paid from | $129/mo | ₹420/mo |
| Platforms | Android, iOS, Web | api |
| Free plan | No | Yes |
| Social accounts | 13 | |
| Unified social inbox | Yes | |
| Comment management | Yes | |
| Reply automation | Yes | |
| Team assignment | Yes | |
| Mobile app | Yes | |
| SLA management | Yes | |
| Customer portal | Yes | |
| Shared inbox | Yes | |
| Help center | Yes | |
| Ticket automation | Yes | |
| API access | Yes | |
| Included agent seats | 3 |
Listed together in Best Social Media Customer Service Software