Nectar Desk CTI vs Squaretalk Contact Center Analytics
Squaretalk Contact Center Analytics
5.5 #95 in Call Center Software
About Squaretalk Contact Center Analytics| Nectar Desk CTI | Squaretalk Contact Center Analytics | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | |
| Paid from | $50/mo | $25/mo |
| Platforms | api, extension, Web | Windows |
| Free plan | No | No |
| Screen pop | Yes | |
| Click-to-dial | Yes | |
| In-call controls | Yes | |
| Browser extension | Yes | |
| Deployment | cloud | |
| CRM integrations | HubSpot, Pipedrive, Salesforce, Zoho CRM, Zendesk, Freshdesk, Insightly, ActiveCampaign, Salesflare, Zingtree, Vonigo, ServiceTitan, Shopify, GoHighLevel | Zoho CRM, Zoho Desk, Zoho SalesIQ, Zoho Recruit, Salesforce, Freshworks, Pipedrive |
| Paid from | $25/user/mo | |
| Real-time monitoring | Yes | |
| Speech analytics | Yes | |
| Sentiment analysis | Yes | |
| Service-level reporting | Yes | |
| Data retention | 12 months | |
| Dialing modes | predictive, random, dynamic dialing by country and area code | |
| Local presence | Yes | |
| Call recording | Yes | |
| Browser calling | Yes | |
| Desktop app | Yes | |
| SIP support | Yes |
Listed together in Best Call Center Software