OpenText Service Management vs Vivantio

OpenText Service Management

5.1 #45 in IT SLA Management Software

About OpenText Service Management

Vivantio

8.2 #13 in Help desk software

About Vivantio
OpenText Service ManagementVivantio
Paid from$49/mo
PlatformsAndroid, iOS, Webapi, self-hosted, Web
Free planNoNo
Non-IT departmentsYesYes
Service catalogYesYes
Workflow automationYesYes
Employee portalYesYes
Knowledge baseYesYes
Asset managementYesYes
Deploymentbothcloud
Risk assessmentYes
Approval workflowsYes
Change calendarYes
Emergency changesYes
Change audit trailYes
CMDB linkingYes
Paid from49 /mo
Deployment optionscloud

Listed together in Best IT SLA Management SoftwareBest IT Change Management SoftwareBest IT Problem Management SoftwareBest Enterprise Service Management SoftwareBest IT Service Catalog Software