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Activechat

APIyesOSS—FREE—DOCS4/5
AC6.6#11 of 57
outWeb—Windows—Mac—Linux—Android—iOS

Ranked in AI Customer Service Agents ·No free plan on record

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About

Activechat is ranked #11 of 57 in AI customer service agents on Inferse. It runs on API, Self-hosted, Web. There is no free plan.

Compared on AI customer service agents

Free plan
Noactivechat.ai
Human handoff
Yesactivechat.ai

Facts

Product
Activechat describes itself as a customer service automation platform for contact centers and customer service teams.activechat.ai · 5 Oct 2026
Automation
The platform combines live chat automation, self-service automation, conversational marketing, knowledge management, analytics, and natural-language chatbots.activechat.ai · 5 Oct 2026
Chatbot builder
Customers can build no-code natural-language chatbots and visual support scenarios with a drag-and-drop builder.activechat.ai · 5 Oct 2026
Channels
The site lists website chat, Facebook Messenger, WhatsApp, Telegram, SMS, and email as supported customer channels.activechat.ai · 5 Oct 2026
Integrations
The integrations page names Zendesk, Freshdesk, Intercom, HubSpot, and Salesforce among its native integrations.activechat.ai · 5 Oct 2026
NLP
Activechat says its intent engine handles synonyms, typos, and colloquialisms, and can integrate with Dialogflow, Rasa, OpenAI, or its built-in NLU.activechat.ai · 5 Oct 2026
Knowledge management
Its AI can extract and organize information from PDFs, Word documents, and web pages into a searchable knowledge base.activechat.ai · 5 Oct 2026
Hosting
The pricing FAQ says the software runs on Node.js and PostgreSQL, with minimum requirements of 2 vCPUs and 4 GB RAM; managed hosting is available at separately quoted pricing.activechat.ai · 5 Oct 2026
Security and compliance
The homepage presents on-premise deployment as providing data stored on the organization's premises and greater control over security, compliance, and data ownership.activechat.ai · 5 Oct 2026
Support
The pricing page promises onboarding, phone and email support during business hours with a guaranteed response SLA, and documentation; Developer License includes dedicated support.activechat.ai · 5 Oct 2026
Limits and add-ons
The pricing FAQ says there are no per-seat charges or usage limits, while optional add-ons such as SMS credits are billed separately at cost.activechat.ai · 5 Oct 2026
Intended users
The company says its tools are designed for contact centers and customer support teams, with automation intended to free agents from repetitive work.activechat.ai · 5 Oct 2026
Implementation
The implementation page says its team can configure the platform, assist with data migration, provide API integration, and train staff.activechat.ai · 5 Oct 2026

Company

Headquarters
Wilmington, Delaware, United Statesactivechat.ai · 28 Sept 2026

Best Activechat alternatives

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Where it ranks on Inferse

Sources