IrisAgent AutoQA alternatives

Nearest on its board

1. 20
   TO

   TouchPoint One Quality Managementtouchpointone.com

   Quality Management is part of Acuity, a cloud performance management platform for contact center operations.

   5.2 APIOpenFree From $29.23/mo
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2. 22
   B

   Belterbelter.app
   5.1 APIOpenFree Free tier · $19 usage-based
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3. 19
   D

   Daiseedaisee.com

   Daisee analyzes customer interactions across voice and chat for contact centre quality assurance and analytics.

   5.2 APIOpenFree From $99/mo
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4. 23
   ET

   Ender Turing Quality Managementenderturing.com
   5.1 APIOpenFree Free tier · from $39/mo
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5. 18
   XC

   Xdroid Customer Interaction Intelligence Platformxdroid.com

   Xdroid processes customer interactions to provide objective information and insights for customer experience and contact center performance.

   5.2 APIOpenFree —
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6. 24
   PA

   Puzzel AIpuzzel.com

   Puzzel’s AI solutions use automation, insights, and real-time agent support to reduce manual work and help deliver faster customer service.

   4.9 APIOpenFree —
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7. 17
   SS

   Sprinklr Servicesprinklr.com

   Sprinklr Service is an AI-native contact center platform that unifies customer service across more than 30 voice, social, and digital channels.

   5.2 APIOpenFree —
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8. 25
   C

   CallFindermycallfinder.com

   CallFinder uses automated speech analytics to turn recorded customer conversations into insights for agent coaching, productivity, and customer experience.

   4.8 APIOpenFree —
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9. 16
   AQ

   AmplifAI Quality Assuranceamplifai.com

   AmplifAI Quality Assurance transcribes and scores customer interactions and connects quality findings to coaching, performance, and recognition workflows.

   5.2 APIOpenFree —
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10. 26
    CA

    CallMiner Analyzecallminer.com
    4.8 APIOpenFree —
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11. 15
    Q

    QEvalqeval.ai

    QEval is a contact center performance management platform that scores human agents, AI agents, and hybrid interactions across voice, chat, email, and SMS.

    5.2 APIOpenFree —
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12. 27
    WA

    Wonderway AI Coach (Verity)wonderway.io
    4.8 APIOpenFree Free tier
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13. 14
    SC

    SQM CX Qualitysqmgroup.com
    5.3 APIOpenFree —
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14. 28
    OA

    Observe.AI Real-Time Agent Assistobserve.ai

    Real-Time Agent Assist provides agents with in-the-moment guidance and coaching to help them follow processes, meet compliance requirements, and serve…

    4.7 APIOpenFree —
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15. 13
    OQ

    Oryx QAoryxintelligence.com

    Oryx QA is an AI-powered call quality assurance platform for contact centers that analyzes customer interactions and generates actionable insights.

    5.4 APIOpenFree —
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16. 29
    TW

    Talkdesk Workforce Managementtalkdesk.com
    4.7 APIOpenFree From $165/mo
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17. 12
    CO

    Call Optixcalloptix.com

    Call Optix describes itself as an AI-powered call analytics and intelligence platform for analyzing conversations, coaching teams, and streamlining workflows.

    5.5 APIOpenFree From $149/mo
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18. 30
    EQ

    Expertflow Quality Managementexpertflow.com
    4.4 APIOpenFree From $42/mo
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19. 11
    FI

    Five9 Interaction Analyticsfive9.com

    Five9 Interaction Analytics analyzes captured voice and digital interactions to help understand customer experience and agent performance.

    5.5 APIOpenFree From $119/mo
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20. 31
    GC

    Genesys Cloud Quality Managementgenesys.com
    4.4 APIOpenFree From $75/mo
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