KPI Mystery Shopping Platform

About

KPI Mystery Shopping Platform is ranked #14 of 21 in mystery shopping software on Inferse. It runs on Web. There is no free plan.

Compared on mystery shopping software

Free plan

Nokpimysteryshopping.com.au

Shopper portal

Yeskpimysteryshopping.com.au

Assignment scheduling

Yeskpimysteryshopping.com.au

Report form builder

Yeskpimysteryshopping.com.au

Evidence collection

photoskpimysteryshopping.com.au

Shopper payments

Yeskpimysteryshopping.com.au

Results analytics

Yeskpimysteryshopping.com.au

Facts

Purpose

The service measures customer experience through mystery shopping and observation audits conducted against client-defined standards.kpimysteryshopping.com.au · 4 Oct 2026

Report contents

Reports include weighted checkpoint scores, written commentary by section, cross-section threads, and date-, time- and location-stamped photos and receipts.kpimysteryshopping.com.au · 4 Oct 2026

Dashboards

The reporting platform provides configurable dashboards with graphics, numeric summaries and feedback measures.kpimysteryshopping.com.au · 4 Oct 2026

Exports

Users can export analysis pages or location reports to spreadsheets or PDF; the platform page also lists CSV and PDF exports.kpimysteryshopping.com.au · 4 Oct 2026

Report turnaround

Reports are quality-reviewed and typically published to the client dashboard within 48 to 72 hours of a visit.kpimysteryshopping.com.au · 4 Oct 2026

Customization

KPI says it builds surveys to client specifications using its question library, bespoke questions, KPIs, hierarchy and access requirements.kpimysteryshopping.com.au · 4 Oct 2026

Coverage

The company says it serves retail, food and beverage, property, accommodation and service environments across Australia, New Zealand and selected South East Asian areas.kpimysteryshopping.com.au · 4 Oct 2026

Security and confidentiality

KPI says it can sign NDAs where required and configure tiered, role-based platform permissions down to individual users.kpimysteryshopping.com.au · 4 Oct 2026

Privacy

KPI says it handles personal information under Australia's Privacy Act 1988 and Australian Privacy Principles, and that some service providers may process information overseas.kpimysteryshopping.com.au · 4 Oct 2026

Support

The contact page says most enquiries receive a reply within one business day; complimentary shop requests may be accepted or declined based on practicality and feasibility.kpimysteryshopping.com.au · 4 Oct 2026

Pricing limits

Published ranges are historical invoiced ranges rather than quotes; actual fees depend on visit volume, survey depth, location, visit duration and measured channels, and purchase allowances may be added.kpimysteryshopping.com.au · 4 Oct 2026

Free introductory shop

KPI says the first shop is complimentary before commitment, and its pricing page says there is no setup fee or lock-in contract.kpimysteryshopping.com.au · 4 Oct 2026

Intended customers

The company describes its work for customer-facing businesses and names retail, cafes, accommodation, restaurants, fast food, real estate, government and multi-brand retail networks among the sectors it covers.kpimysteryshopping.com.au · 4 Oct 2026

Company

Founded

2000kpimysteryshopping.com.au · 28 Sept 2026

Headquarters

Gold Coast, Queensland, Australiakpimysteryshopping.com.au · 28 Sept 2026

Where it ranks on Inferse

• Best Mystery Shopping Software in 2026#14 of 21

Sources

• kpimysteryshopping.com.au· checked 4 Oct 2026
• kpimysteryshopping.com.au/platform/· checked 4 Oct 2026
• kpimysteryshopping.com.au/about-us/· checked 4 Oct 2026
• kpimysteryshopping.com.au/privacy/· checked 4 Oct 2026
• kpimysteryshopping.com.au/contact/· checked 4 Oct 2026
• kpimysteryshopping.com.au/pricing/· checked 4 Oct 2026