Best MasterControl Customer Complaints Alternatives in 2026
Updated
20 platforms from complaint management software ranked against MasterControl Customer Complaints on the same published basis.
- 1MasterControl Customer Complaints vs Civica Complaints Management
- 2MasterControl Customer Complaints vs GovMetric CaseTracker
- 3MasterControl Customer Complaints vs SwiftCase Complaints Management
- 4MasterControl Customer Complaints vs CustomerSure
- 5MasterControl Customer Complaints vs Propel Complaint Handling
- 6MasterControl Customer Complaints vs Workpro HR
- 7MasterControl Customer Complaints vs Intelex Inspection Management
- 8MasterControl Customer Complaints vs Babtec Complaints Management
- 9MasterControl Customer Complaints vs AmpleLogic Audit Management
- 10MasterControl Customer Complaints vs IQVIA SmartSolve Complaint Management
- 11MasterControl Customer Complaints vs Complyr
- 12MasterControl Customer Complaints vs Resolve Enterprise
- 14MasterControl Customer Complaints vs Aptean Respond
- 15MasterControl Customer Complaints vs AssurX Customer Quality Management
- 16MasterControl Customer Complaints vs Case IQ
- 17MasterControl Customer Complaints vs eCase
- 18MasterControl Customer Complaints vs Infreemation Complaints
- 19MasterControl Customer Complaints vs NeuAnalytics Complaint Management
- 20MasterControl Customer Complaints vs TurnFriendly Financials
- 21MasterControl Customer Complaints vs EQ Complaints Professional
MasterControl Customer Complaints alternatives compared
| # | Platform | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Civica Complaints Management | 6.8 | No | — | Android, API, iOS, Web |
| 2 | GovMetric CaseTracker | 6.8 | No | £1,125/mo | API, Web |
| 3 | SwiftCase Complaints Management | 6.7 | No | £650/mo | API, Web |
| 4 | CustomerSure | 6.6 | No | £1,999/mo | API, Web |
| 5 | Propel Complaint Handling | 6.6 | No | $845.83/mo | Android, API, iOS, Web |
| 6 | Workpro HR | 6.6 | No | — | API, self-hosted, Web |
| 7 | Intelex Inspection Management | 6.5 | No | $3.67/mo | Android, API, iOS, Web |
| 8 | Babtec Complaints Management | 5.8 | Free plan | €29/mo | Android, iOS, Linux, Mac, Web, Windows |
| 9 | AmpleLogic Audit Management | 5.4 | No | — | Web |
| 10 | IQVIA SmartSolve Complaint Management | 5.4 | No | — | Android, iOS, Web |
| 11 | Complyr | 5.3 | No | £49/mo | Android, iOS, Web |
| 12 | Resolve Enterprise | 5.3 | No | — | Web, Windows |
| 14 | Aptean Respond | 5.1 | No | — | API, self-hosted |
| 15 | AssurX Customer Quality Management | 5.1 | No | — | Web |
| 16 | Case IQ | 5.1 | No | — | Web |
| 17 | eCase | 5.1 | No | — | Web |
| 18 | Infreemation Complaints | 5.1 | No | — | Web |
| 19 | NeuAnalytics Complaint Management | 5.1 | No | — | — |
| 20 | TurnFriendly Financials | 5.1 | No | — | Web |
| 21 | EQ Complaints Professional | 5.0 | No | — | Web |
The sponsored alternative slot on this page is labelled Sponsored.
Questions about MasterControl Customer Complaints alternatives
What is the best alternative to MasterControl Customer Complaints?
Civica Complaints Management, number 1 in complaint management software with a score of 6.8 out of 10. The others here: GovMetric CaseTracker, SwiftCase Complaints Management, CustomerSure and 16 more.
What is the best free alternative to MasterControl Customer Complaints?
Babtec Complaints Management is the best-ranked alternative with a free plan. 1 of the 20 alternatives here publish a free plan on their own pricing pages.
How are these alternatives ranked?
Ranked on what each maker publishes, open and connectable first: a public API, open-source code, the depth of its documentation and a free tier to try it on. Model lists are sorted by the figure in their title, exactly as each provider publishes it.